HELP CENTRE

Set up CAQA email delivery

Create, send and schedule campaigns in your CAQA workspace.

01

Activate sending

Open Delivery and request sending access. CAQA reviews new sending accounts. Your account allowance and the mail service status appear here.

02

Save your sender details

In Settings, add your business name, sender name, monitored reply-to address and mailing address. CAQA provides the authenticated sending address.

03

Review and send

Save your message in Campaigns, then open Review & deliver. Check your audience, content and timing. Confirm Send now or choose a future time. Contacts must be active and have recorded consent.

04

Track the result

Refresh the delivery report to see queued, accepted, delivered, bounced or held messages. Export recipient results as CSV. Cancel waiting messages when needed. Unsubscribes and hard bounces are suppressed in the same workspace.

Need more help?

Send the details through our contact form.